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Frequently Asked Questions


Questions about your stay? Check here for some frequently asked questions.



When is check-in and check-out at the INN?
When is check-in and check-out at the CAMPGROUND?
What is the cancellation policy for guestrooms/campsites?
Are there refrigerators in the guestrooms?
Are there microwaves in the guestrooms?
Do you allow pets in the guestrooms/campground?
What are your pool/ hot tub hours for INN guests?
Are campground guests able to use the pool and hot tub at the inn?
Are inn guests able to use the splash pad at the campground?
Are registered guests at the inn/campground allowed to have guests come use the pool/hot tub/ splash pad?

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For reservations, call the Inn directly at 419-445-6408 or 800-590-9755.

Or, e-mail us at

Or Online Reservations


Country Getaway

Plan a memorable getaway with great food, admission to Historic Village, and a relaxing stay at the Heritage Inn.

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Members of Sauder Village receive a discount on events, classes and more.

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